Terms & Conditions

Below are the terms and conditions (“Terms”) that govern the use of the Good For The Sole website (the “Website”) and any products or services provided through the Website (“Services”).

1. Acceptance of Terms

By using this Website or purchasing our Services, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use this Website or our Services.

2. Use of Website and Services

You may only use this Website and our Services for legitimate purposes as permitted by applicable laws. You agree not to use this Website or our Services:

  • In any way that violates any applicable law or regulation.
  • To transmit, distribute or store material containing viruses, malware, Trojan horses, worms or other harmful components.
  • To infringe the copyright, trademark, trade secret or other intellectual property rights of others.
  • To transmit, distribute or store material that is abusive, defamatory, obscene, pornographic or offensive.
  • To create a false identity or impersonate another person.
  • To interfere with, damage or disrupt the Website or Services.
  • To compromise the security or tamper with system resources or accounts.
  • In any manner that could disable, overburden or impair the Website or Services.

3. Age Requirements

To access and use this Website or Services, you must be at least 18 years old, or the legal age of majority where you reside. Minors may only use this Website and our Services with the consent and under the supervision of a parent or legal guardian.

4. User Accounts

To access certain features and to make purchases on this Website, you may need to register for a user account. When registering, you agree to provide accurate and complete information, and to promptly update your information if it changes.

It is your responsibility to safeguard your account password and credentials. You may not share your account information with others or allow others to use your account. You agree to promptly notify us of any unauthorized account access or use.

5. Purchases and Payments

All purchases made through our Website or Services are subject to these Terms. Additional terms such as shipping, returns, cancellations and refunds may apply depending on what you purchase. Please read all terms and conditions carefully before making a purchase.

We reserve the right to modify, reject or cancel any order at any time prior to delivery. If payment is declined or cancelled for any reason, you agree that we may re-attempt payment using the payment method provided.

Payments may be subject to foreign exchange fees or differences in prices based on location. Delivery dates provided are estimates only; we are not liable for any delays.

6. Shipping and Delivery

Shipping costs will be calculated and displayed at checkout based on your address, order details and carrier options. You agree to pay any shipping costs disclosed to you.

We process and prepare orders during regular business hours Mon-Fri. Orders are shipped based on carrier timeframes which may vary. We provide estimated delivery dates but are not responsible for delays by carriers.

Upon delivery, please inspect all packages. If products are damaged in transit, contact us within 3 business days. You may be required to supply photos of damaged merchandise and packaging.

7. Cancellations, Returns and Refunds

Please review our policies regarding cancellations, returns and refunds carefully before purchasing:

  • Returns – You may return eligible new and unused products within 30 days of delivery for a full refund. We do not accept returns on custom, personalized or special order items.
  • Refunds – Refunds are generally processed within 3-5 business days after receipt of the returned product. Refunds are completed using the original payment method.
  • Exchanges – Exchanges of a product for a different size, color or style can be made within 30 days of original delivery. However, additional shipping costs are non-refundable.
  • Cancellations – Orders cancelled before shipping are eligible for a full refund. Once an order has shipped, it can no longer be cancelled.

Please review our complete Return Policy before making purchases to understand all terms, conditions and processes.

8. Content Submissions

Any information or materials submitted or posted on this Website (excluding credit card information) may be publicly available. We are not responsible for information or content posted by users or third parties.

You grant us a perpetual, royalty-free, non-exclusive, worldwide and irrevocable license to copy, store, adapt, transmit, display, edit, distribute and otherwise use any content submitted or posted to the Website.

9. Copyrights and Trademarks

Our Website content, including logos, graphics, images, designs, videos, software and other materials are subject to copyright, trademarks and other intellectual property rights which are owned and controlled by us or by third parties who have licensed or provided their material to us.

The Website content may not be reproduced, transmitted, distributed, or otherwise exploited without our express written permission or that of the applicable third party rights holder. Altering, modifying or using the Website content for any other purpose may be a violation of copyright and other intellectual property rights.

10. Disclaimers

Your use of this Website and Services is entirely at your own risk. Our Website and Services are provided “AS IS” without warranties, guarantees or conditions of any kind, either expressed or implied.

We disclaim all express or implied warranties including warranties of fitness for a particular purpose, title, non-infringement and merchantability. We do not warrant that the Website or Services are error-free, accurate, complete, reliable, current or secure.

While we strive to keep our Website safe and secure, we cannot guarantee or warrant complete security. You assume full responsibility for any costs associated with all necessary maintenance, repair or correction.

Certain state laws do not allow limitations on implied warranties. If these laws apply, some of the above disclaimers may not apply. Sections 15 and 16 provide additional details on limitation of liability and indemnification, which are also subject to state law restrictions.

11. Limitation on Liability

In no event shall we or our directors, officers, employees, partners or suppliers be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data, use or business opportunities arising out of or related to your access or use of this Website or Services.

In no event shall our total aggregate liability for any claims arising out of your use of this Website or Services exceed the amount paid by you for access to or use of the Website or Services during the previous one month period.

Because some states do not allow limitation of liability in certain instances, portions of the above limitation may not apply to you.

12. Indemnification

You agree to defend and indemnify us against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) that arise directly or indirectly out of: (i) your violation of these Terms; (ii) your violation of any rights of any other person or entity; or (iii) any viruses, Trojan horses, worms or other malicious code introduced into the Website through your use or access. You will cooperate as reasonably required in our defense of any claim.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws in force in England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation to these Terms or your use of this Website or Services.

14. Severability

If any portion of these Terms is deemed unlawful, invalid or unenforceable by a court of competent jurisdiction, the remaining portions of the Terms will remain in full force and effect. The invalid or unenforceable portion shall be modified as necessary to render it valid while preserving the original intent of theTerms.

15. Modifications

We reserve the right, in our sole discretion, to modify these Terms from time to time. Updated versions will be accessible through the Website. You are responsible for reviewing any modifications and agreeing to the updated Terms before continuing to use the Website or Services.

Material changes to these Terms will only apply prospectively. Your continued use of this Website or Services after any changes constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must discontinue your use of the Website and Services.

16. Contact Us

Please contact us if you have any questions about these Terms or our Website and Services.

Good For The Sole
5 Lower Goat Ln
Norwich, England
Tel: 020 7946 0020
Email: [email protected]

These Terms were last updated on 15 March 2021.

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